Reviews
Reviews
The ward staff are very nice, there was good food and I had time off the ward in the lovely grounds
The toilets and showers are a bit grubbyeven though the cleaners try very hard
Ward round every week was often stressful, waiting around then lots of people sometimes
It was easier if Carol was there as she always has a kind word and prepares you before you go in
I thought all the staff were very kind and always had time to talk the young doctor Angus very polite and respectful, one Nurse was grumpy and a bit rude to my family on the phone I told Carol and she rang them to apologise so it was ok I would have liked to meet my care manager before discharge but they were too busy it would be nice if they came to the ward to see patients
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Staff respectful and empathetic.
Everything, all the staff are kind and amazing at their jobs. For example they know exactly what to say in hard moments with patients. Some other very disruptive patients should maybe be moved to another ward when they upset other people.
Great staff especially carol Shannon Dennis and Guy, liked Olivia always smiling, Matron should always be in ward round and not the miserable lady not sure her name carol much more trusting
Food ok housekeepers nice good activities if you want them and Dr B a true gent nice man him and matron very kind
Very happy with the ward needs ce staff good food and everyone helpful, thanks Carol for the tobacco and shower gel a great Nurse who always helps and is very approachable Olivia is very kind enjoyed her chats glad to go home today thanks for all the help Rumi is top bloke
More staff uncertain? Maybe too crowded?
Sometimes I find myself to nag them for request
Had a couple of very bad days and two members of staff gave me all the time I needed to empathise and help me. Great service!